Online Banking Upgrade to TLS 1.2

What is TLS?

TLS (Transport Layer Security) is an industry standard protocol designed to protect the privacy of information communicated over the Internet. All modern web browsers support TLS version 1.2, and most have it enabled by default. The full specification of the TLS Protocol is available from the Internet Engineering Task Force website:

When is Online Banking being upgraded (April 23, 2018), and what happens?

On April 23, Wayne Bank online services will require TLS 1.2. For the vast majority of users, the change will be completely transparent. You will not see any difference. However, if you experience difficulty accessing online services after April 23, you may be using an older web browser. In some cases, you may be able to manually enable TLS 1.2, and resume access to Wayne Bank's online services. Online security should always be a priority. Using discontinued or unsupported versions of software poses many serious security risks. After April 23, any customer using software that does not support TLS 1.2, will no longer have access to Wayne Bank online services.

How do I check the setting for TLS 1.2 in my web browser?

Internet Explorer

1. Open Internet Explorer
2. From the menu bar, click Tools > Internet Options > Advanced tab
3. Scroll down to Security category, manually check the option box for Use TLS 1.2

Google Chrome

1. Open Google Chrome
2. Click Alt F and select Settings
3. Scroll down and select Show advanced settings...
4. Scroll down to the Network section and click on Change proxy settings...
5. Select the Advanced tab
6. Scroll down to Security category, manually check the option box for Use TLS 1.2

Mozilla Firefox

1. Open Firefox
2. In the address bar, type about:config and press Enter
3. In the Search field, enter tls. Find and double-click the entry for security.tls.version.max
4. Set the integer value to 3 to ensure the browser supports TLS 1.2
The values for this preference means: 1 => TLS 1.0 2 => TLS 1.1 3 => TLS 1.2

Apple Safari

There are no options for enabling or disabling the TLS protocol. If you are using Safari version 7 or greater, TLS 1.2 is automatically enabled.