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Coronavirus (COVID-19): Business Guidance & Loan Resources


Small Business Administration (SBA) Paycheck Protection Program Loan Forgiveness Portal (10/20/2020)

On behalf of all the employees of Wayne Bank, we sincerely hope that you and your family are doing well and remain healthy during these times of uncertainty. We know many of you are eager to begin the process of applying for SBA Paycheck Protection Program loan forgiveness.

On the evening of October 7, the Small Business Administration and Treasury Department updated the Paycheck Protection Program to address the deferral period extension granted by the PPP Flexibility Act of 2020. The extension allows borrowers to defer payments of principal, interest and fees on PPP loans for 10 months from the date of origination. We will automatically provide this extension to ALL borrowers to allow additional time for the forgiveness process.

While the SBA is expected to continue making changes to this process, we want to help you get started. Wayne Bank has created a portal that will allow you to register and ultimately guide you through finalizing loan forgiveness.

About the Portal

Currently the Portal is open to establish a working logon. Once in the portal, the forgiveness application functionality is not yet available. This functionality will be available soon.


Click for PPP Loan Forgiveness Portal

Troubleshooting

LOGIN ISSUES

  • Be sure you are using the email address that is assigned to your PPP Loan when logging in.
  • Emails with varying capitalization may not be recognized by the login screen. Be sure to enter your email address in all lowercase letters if you get a wrong email message or believe that the "Reset Password" emails are not being delivered.
  • To protect the security of your account and data, only modern browsers are supported. The PPP Forgiveness portal will not work with Internet Explorer. Current versions of Firefox, Google Chrome, and Microsoft Edge are supported.

PASSWORD RESET

  • If you forget your password, click the "Don't remember your password?" link. Enter your email address to have a "Reset Your PPP Forgiveness Portal Password" email sent to your email address.

NOT RECEIVING PASSWORD RESET E-MAIL

  • If you have checked spam and you have tried to reset your password manually but still do not receive the emails in your inbox or spam, it may be due to an email provider or firewall blocking the delivery of these emails. You can solve these delivery issues by whitelisting the @carescompliance.com, @comply.cloud, and @carescompliance.zendesk.com email addresses.

NEED HELP?

  • If any other issues persist, send a message to the Technical Support team through the chat widget or email support@carescompliance.com

If you have any additional questions or concerns, please reach out to the office or lender that you originally submitted your SBA PPP Loan Application.

Additional Contacts

Call 1-800-598-5002 | Meet our Team of Business Lenders | Find a local Wayne Bank Office | Additional Coronavirus Information