Fraudulent Wal-Mart Debit Card Transactions (7/17/2013)
Because of a recent series of fraudulent Wal-Mart debit card transactions, Wayne Bank has temporarily blocked non-PIN debit card transactions at Wal-Mart stores and various supermarkets. If you use your Wayne Bank debit card at any of these stores, and use your PIN number when completing the transaction; your transaction will process as it always has. However, if you attempt to make a purchase using the credit transaction key and do not enter your PIN number, your transaction will be denied.
This change will remain in effect until such time as the bank determines it is safe to revert to allowing all transactions. If you have any questions, please do not hesitate to call us at 1-800-598-5002, or at any of our local community offices.
Phony Bank Texts (4/29/2013)
Residents in Northeast Pennsylvania have reported receiving text messages warning that bank account or debit cards may soon be deactivated. This is a scam in which if you respond you will be asked to provide personal information in order to reactivate the account or the debit card.
If you ever receive an automated phone call or unsolicited text message, please do not respond. Wayne Bank will never call you for information about your account. These are criminal attempts to scare you into providing personal information. Please do not fall victim.
E-mail from “Fiserv Secure Notification” titled "Fiserv Secure Email Notification"
Please be aware of a possible phishing scam. If you receive any e-mail message from "Fiserv Secure Notification", please know that it is not a legitimate message.
Unauthorized pop up box on waynebank.com or ns.bankbyweb.net Internet Banking website
Please be aware of a possible phishing scam. When visiting the waynebank.com website or the Internet Banking logon page, a message in the form of a pop up box reflecting the following information may be displayed on our site.
Dear Wayne Bank visitor
Your Credit Score may have changed recently.
Please click here for your Free Score.
Thank you for visiting waynebank.com.
It then asks you to click on an Accept Button to receive your Free Score.
Please DO NOT click on the Accept Button.
This is not authorized by Wayne Bank.
Please also be wary of any derivations of this message. Wayne Bank does not solicit information or make any product offers by using pop-up boxes on our website or Internet Banking.
Tips to Protect Against Phishing Scams
Please do not be tricked by phishing emails or text message scams that appear to come from Wayne Bank. These fraudulent communications may tell you to login at Wayne Bank to update your account, receive an important message, confirm your account information, or call a number not previously given to you to update your card information.
If you are uncertain about a message you have received, never click any link within the message, and don't call any phone number from the message. Either call a phone number you know and trust to be Wayne Bank (your local office or 1-800-598-5002) or type the waynebank.com web address directly into your browser to access Wayne Bank's online services.
What is Phishing?
You may have received an email falsely claiming to be from Wayne Bank or another known entity. This is called "phishing" because the sender is "fishing" for your personal data. The goal is to trick you into clicking through to a fake or "spoof" website, or into calling a bogus customer service number where they can collect and steal your sensitive personal or financial information.
Telephone, E-Mail, Text Scams
Never give personal information to a stranger who contacts you by telephone, email, or other means. This includes your Social Security number, bank account information, online banking credentials, and credit or debit card numbers and expiration dates. Wayne Bank will never initiate a personal or automated call, e-mail, text message, or other form of communication that will ask you to provide this information. If you receive such a call contact Wayne Bank at 1-800-598-5002 to report the incident.